Privacy Policy - StallScout

Last Updated: 23/8/2023

Thank you for choosing StallScout. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services. We are committed to safeguarding your privacy and ensuring the security of your personal information. By accessing or using StallScout's services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect We may collect various types of personal information when you use our services, including:
   • Information You Provide When you interact with StallScout: we may collect personal information that you voluntarily provide, such as your name, email address, contact information, and other details you provide to us when signing up for an account, contacting our support team, or participating in surveys or promotions.
   • Automatically Collected Information: When you access our services, we may automatically collect certain information about your device, browsing actions, and usage patterns. This information may include your IP address, device type, operating system, browser type, and other technical data.
   • Cookies and Similar Technologies: We may use cookies and similar technologies to enhance your experience and gather information about how you use our services. This information helps us improve our services and provide you with a personalized experience. You can manage your cookie preferences through your browser settings.
2. Use of Information: We use the information we collect for various purposes, including:
   • Providing and Improving Services: We use your personal information to deliver our services to you, respond to your inquiries, and improve the functionality and user experience of our services.
   • Communication: We may use your contact information to send you updates, notifications, and promotional messages about our services, subject to your preferences and applicable laws.
   • Analytics and Research: We may analyze the information we collect to gain insights into user trends and preferences, improve our services, and conduct research and analysis.
   • Legal Compliance We may use and disclose your personal information to comply with legal obligations, enforce our terms and policies, protect our rights and interests, and respond to lawful requests from public authorities.
3. Information Sharing: We may share your personal information in the following circumstances:
   • Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as hosting providers, payment processors, and customer support providers. These service providers are contractually bound to only process your information on our behalf and in accordance with our instructions.
   • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or through a prominent notice on our website of any change in ownership or the use of your personal information.
   • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests from public authorities, such as government agencies or law enforcement officials.
4. Data Security: We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights: you have certain rights regarding your personal information. You may:
   • Access and Update: access and update your personal information through your account settings or by contacting us directly.
   • Opt-out: you can opt-out of receiving promotional communications from us by following the instructions provided in our communications or by contacting us.
   Data Portability: request a copy of your personal information in a structured, commonly used, and machine-readable format.
   • Deletion: request the deletion of your personal information, subject to certain legal and legitimate business purposes.
6. Children's Privacy: Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us, and we will promptly take steps to delete the information.
7. Third-Party Links and Services: Our services may contain links to third-party websites or services that are not controlled or operated by StallScout. This Privacy Policy does not apply to those third-party platforms. We encourage you to review the privacy policies of those third parties before providing any personal information.
8. Changes to this Privacy Policy: We may update this Privacy Policy from time to time to You sent reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels. Please review this Privacy Policy periodically for any updates.
9. Contact Us: if you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: feedback@stallscout.co.uk. We will aim to respond to your inquiries and address any concerns in a timely and appropriate manner.

By using StallScout's services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.